Privacy Policy (Includes Cookies) — Studio Sidekick LLC (ssidekick.com)

Effective Date: September 20, 2025

This Privacy Policy explains how Studio Sidekick LLC (“Studio Sidekick,” “we,” “us,” “our”) collects, uses, and shares information when you visit or use ssidekick.com (the “Site”) and any related products, features, memberships, or services we provide (collectively, the “Services”).

1) Information We Collect

We may collect:

Information you provide: name, email address, phone number, business/studio details, and any information you submit through forms or messages.

Account and membership information: account details (if applicable), membership status, and purchase history.

Payment information: payments are processed by Stripe. We do not store full payment card numbers.

Automatically collected information: IP address, device/browser information, pages viewed, and similar usage data.

2) How We Use Information

We use information to:

Provide, operate, and improve the Services

Create and manage accounts and memberships

Process purchases, subscriptions, and billing

Respond to requests and provide customer support

Send service-related messages (e.g., receipts, account notices)

Send marketing messages where permitted (you can opt out at any time)

Maintain security, prevent fraud, and enforce our policies

3) How We Share Information

We do not sell your personal information. We may share information:

With service providers who help us run the Services (hosting, email, analytics, customer support, security)

With Stripe to process payments

For legal reasons if required by law or to protect rights, safety, and security

In a business transfer (e.g., merger, acquisition, financing, or sale of assets)

We may also share aggregated or de-identified information that cannot reasonably identify you.

4) Cookies & Similar Technologies

We use cookies and similar technologies to help the Site function and to understand usage.

Necessary cookies support core functionality and security.

Analytics/performance cookies help us measure traffic and improve the Services.

Functional cookies remember preferences (where applicable).

Your choices: You can control cookies through your browser settings (delete or block cookies). If you disable cookies, some features may not work properly.

5) Marketing Choices

You can opt out of marketing emails by using the unsubscribe link in an email or by contacting [email protected]. We may still send non-marketing messages (e.g., receipts, billing notices, and service updates).

6) Data Retention & Security

We keep information only as long as reasonably necessary for the purposes described above, including legal, accounting, and security needs. We use reasonable safeguards, but no system is 100% secure.

7) Your Requests

You may request access, correction, or deletion of your personal information by contacting [email protected].

8) Children’s Privacy

The Services are not intended for children under 13. We do not knowingly collect personal information from children under 13.

9) Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post the updated version and revise the Effective Date above.

10) Contact

Studio Sidekick LLC

Email: [email protected]

Location: Ohio, United States